Website Starter
£29 / month
A helpful first step for your website.
- 1,000 AI interactions per month
- 50 knowledge pages
- 1 website and 2 team users
- No full catalogue indexing
START SMALL. GROW WHEN THE QUESTIONS DO.
A plan for the knowledge your customers need.
Choose website and business information or products and catalogue. Start free with your own content; no card is required.
No credit card needed. Test important questions privately before going live.
✓ No card to start
✓ Private testing first
✓ Select a plan after login
WHAT DO YOU WANT HELPER TO KNOW?
Two paths. One controlled foundation.
Website plans focus on business pages and knowledge. Commerce plans add product-feed and catalogue capacity.
Website Growth
£79 / month
More capacity as your business grows.
- 5,000 AI interactions per month
- 250 knowledge pages
- 3 websites and 5 team users
- Scheduled knowledge refresh option
Commerce Starter
£99 / month
Help shoppers explore your product range.
- 3,000 AI interactions per month
- 2,500 product rows
- Up to 2 product-feed sources
- Weekly or manual feed refresh option
Commerce Growth
£199 / month
Keep up with more products and questions.
- 12,000 AI interactions per month
- 25,000 product rows
- Up to 5 product-feed sources
- Daily catalogue refresh scheduling
Commerce Scale
£399 / month
Capacity for a more extensive product range.
- 50,000 AI interactions per month
- 100,000 product rows
- Up to 15 product-feed sources
- Daily or agreed custom refresh scheduling
An AI interaction is one visitor message processed by the assistant, not an entire conversation; one conversation may use several interactions. Prices shown in GBP per month. Signup starts on the free plan with no paid subscription. Card checkout opens only after you choose a paid plan while logged in. Product-row allowances follow the catalogue import count shown in your account.
WHICH PATH FITS?
Choose by knowledge, not by company label.
A service business can still need catalogue capacity; a retailer can still use business policies and support knowledge.
Services, policies, processes and FAQs
Best when customers need help understanding what the business does, how it works and what happens next.
- Service and support websites
- Agencies and professional services
- Business information and guidance
- No full catalogue indexing
Products, variants, attributes and feeds
Best when discovery, comparison or technical product information is central to the customer journey.
- Ecommerce product discovery
- Large or complex catalogues
- Specifications and variants
- Product-feed import
A FEW GOOD QUESTIONS
Let’s clear things up.
Still deciding? Start free and test the questions that matter to your business.
Do I need a credit card to start?
No. You can begin the private trial without a credit card and choose a paid plan after login.
What counts as an AI interaction?
Use the in-product plan guidance during signup for the current billing definition and your expected usage. The allowances shown here match the current published plans.
What is a product row?
Commerce plans use the row count produced by the catalogue import. Review the imported count in your account before selecting the plan.
Can I change plans later?
Choose the plan that fits your current knowledge and interaction volume. Review the available account options as your usage grows.
Do Website plans index a full catalogue?
No. Website Starter explicitly excludes full catalogue indexing. Choose a Commerce plan when products, variants or catalogue search are required.
YOUR CUSTOMERS ALREADY HAVE QUESTIONS
Start with a difficult question, not a purchasing decision.
Load your knowledge, test the answer privately and choose the plan that fits only when you are ready.