Narrow the range
Connect the customer’s stated need to products, variants and documented attributes.
AI SHOPPING ASSISTANT FOR ECOMMERCE
Help customers choose.
Not simply search.
Help customers narrow choices, compare relevant details and find guidance about delivery, returns and support from approved or imported information.
No credit card needed. Test important questions privately before going live.
✳HelperUsing approved knowledge
Which option fits a 32 mm connection, runs at 230 V and stays under 180 mm?
PX-32/180 matches those requirements. I still need the flange pattern before confirming compatibility.
Based on: Product feed · Specification sheet
01 Need-based discovery
02 Meaningful comparison
03 Sales and support together
CUSTOMERS DESCRIBE A NEED, NOT A SKU
Your catalogue contains answers.
Helper turns them into guidance.
Measurements, applications, preferences and uncertainty are a more natural starting point than filter labels.
Compare what matters
Explain the differences that change the decision rather than repeating every specification.
Answer around the product
Include delivery, returns, setup, care and support knowledge in the same conversation.
A STRONGER BUYING EXAMPLE
Show the reason behind
the recommendation.
Useful recommendations should expose the requirements, matches, rejected alternatives and unresolved information.
SHOPPER
“I need a pump for a 230 V system, 32 mm connection, 90°C water and a space no longer than 180 mm.”
Fictional product catalogue
Shortlist with a boundary
PX-32/180 is the documented match.
VoltageConnectionTemperatureLengthFlange
Two alternatives fail the length or temperature requirement. The remaining option matches the stated constraints, but the flange pattern is not documented, so compatibility is not yet confirmed.
WHY THIS ANSWER4 requirements matched · 2 alternatives rejected · 1 detail requested
ONE CONVERSATION ACROSS THE JOURNEY
Buying advice and everyday support belong together.
The same assistant that helps a customer choose can use approved information about delivery, returns, care, setup and after-sales support.
- Before purchaseDiscovery, comparison, fit and documented compatibility.
- At checkoutPublished delivery, returns and availability guidance — not live stock or delivery promises.
- After purchaseSetup, care, troubleshooting and support routes.
EVIDENCE AND BOUNDARIES
Test what matters before customers rely on it.
When a key detail is absent from the approved catalogue, Helper can say what it has confirmed, identify the missing field and ask for it — rather than turning uncertainty into a sale.
Explore control and trustCOMMERCE PLANS
Capacity for catalogues large and small.
Start free with your own product knowledge, then select the plan that fits your imported catalogue and conversation volume.
Commerce Starter
£99 / month
Help shoppers explore your product range.
- 3,000 AI interactions per month
- 2,500 product rows
- Up to 2 product-feed sources
- Weekly or manual feed refresh option
Commerce Growth
£199 / month
Keep up with more products and questions.
- 12,000 AI interactions per month
- 25,000 product rows
- Up to 5 product-feed sources
- Daily catalogue refresh scheduling
Commerce Scale
£399 / month
Capacity for a more extensive product range.
- 50,000 AI interactions per month
- 100,000 product rows
- Up to 15 product-feed sources
- Daily or agreed custom refresh scheduling
Not sure how your catalogue will count? Start free and review the imported product-row count before selecting a paid plan.
A FEW GOOD QUESTIONS
Let’s clear things up.
Still deciding? Start free and test the questions that matter to your business.
Can Helper compare product variants?
Yes. Give it the approved attributes and descriptions that distinguish variants, so it can explain the differences relevant to the customer’s need.
What if compatibility is not documented?
Helper can identify the missing detail, ask for clarification or hand the question to your team instead of inferring compatibility.
Can it answer delivery and returns questions too?
Yes. Add the approved policies and support information that should sit alongside product guidance.
How are catalogue limits measured?
Current commerce plans use imported product rows. Your account shows the count so you can review the expected plan before purchase.
YOUR CUSTOMERS ALREADY HAVE QUESTIONS
Bring the questions your team answers every week.
Connect your approved catalogue and see how Helper narrows, compares and explains the products customers struggle to choose between.