Explain services clearly
Connect a customer’s problem to the relevant service, scope and next step without making them decode your navigation.
AI ASSISTANT FOR BUSINESS WEBSITES
Turn your website knowledge into useful conversations.
Help visitors understand what you do, find the right next step and send better enquiries. Helper answers from the services, policies, processes, FAQs and guidance you approve.
No credit card needed. Test important questions privately before going live.
✳HelperUsing approved knowledge
Which service fits a team of 18, and how quickly can we begin?
Business Support fits the team size. Onboarding is usually 5–10 working days once access details are ready.
Based on: Services · Onboarding · Support scope
01 Explain what you do
02 Qualify useful enquiries
03 Keep support moving
A WEBSITE SHOULD DO MORE THAN WAIT TO BE SEARCHED
Make your expertise easier to use.
Visitors rarely arrive knowing the exact service name, policy page or help article they need. Helper lets them describe the situation in their own words.
Answer everyday questions
Make approved guidance about process, pricing, policies, timelines and support easier to reach.
Capture better context
Ask the useful follow-up questions your team would ask and preserve the details when a person takes over.
A REALISTIC BUSINESS QUESTION
Recommend the right next step, not just another page.
This fictional example shows how approved services and process knowledge can become a helpful first conversation.
VISITOR
“We are opening a second office and need support for 18 people. Which service fits, what is included, and how quickly could we get started?”
A multi-part question answered across approved pages
Supported by your website
Business Support is the closest fit.
The plan covers up to 25 users and includes remote setup, monitoring and weekday support. Onboarding normally takes 5–10 working days once access and device details are supplied.
Useful follow-up: Will the second office need on-site setup? That changes the recommended option.
SOURCES USEDManaged Support · Onboarding process · On-site services
WHAT HELPER CAN KNOW
Your business knowledge, brought together.
Give Helper the information that should represent your business. Keep the source material in your control and improve it as real conversations reveal new gaps.
- Services and packagesWhat you offer, who it suits and what is included.
- Processes and next stepsHow work begins, what customers need and realistic timelines.
- Policies and support guidanceApproved answers for the questions your team repeats.
- Handoff rulesWhen Helper should gather context and bring in a person.
BUILT FOR COMPLEXITY
The product engine is the reason general websites benefit.
Helper is designed to work with imported product data, attributes and documented relationships and constraints. Applied to approved services, policies and business knowledge, that foundation can support more capable conversations.
See how the engine is controlledCONTROL BEFORE LAUNCH
Test the awkward questions privately.
See the answer, inspect the supporting knowledge and decide when your assistant is ready for customers.
Use approved knowledge
Choose which pages, guides and business information should shape the answer.
Review the basis
Inspect which sources support an important answer and improve the gaps you find.
Keep judgement human
Set the situations where the safest and most helpful next step is a person.
WEBSITE PLANS
Start with the knowledge you already have.
Test privately for free, then choose the capacity that suits your website and team.
Website Starter
£29 / month
A helpful first step for your website.
- 1,000 AI interactions per month
- 50 knowledge pages
- 1 website and 2 team users
- No full catalogue indexing
Website Growth
£79 / month
More capacity as your business grows.
- 5,000 AI interactions per month
- 250 knowledge pages
- 3 websites and 5 team users
- Scheduled knowledge refresh option
A FEW GOOD QUESTIONS
Let’s clear things up.
Still deciding? Start free and test the questions that matter to your business.
What kind of business website is this for?
Website Helper suits service businesses, agencies, software providers, support-led organisations and other sites where visitors need help understanding services, policies or next steps.
Do we need a product catalogue?
No. Website plans are designed for business pages and knowledge. Catalogue capacity is available separately when products, variants or technical specifications are central to the conversation.
Can Helper qualify an enquiry?
Helper can ask useful follow-up questions based on the guidance you provide and keep the conversation context when your team should continue.
Will it publish before we have tested it?
No. You can run realistic conversations privately and review the answers before adding Helper to the live customer journey.
YOUR CUSTOMERS ALREADY HAVE QUESTIONS
Put your business knowledge to work.
Start with the questions your team answers every week. See what Helper can handle and where a person should step in.