Interpret the situation
Recognise the problem, context and intent without requiring the visitor to choose the right service name first.
AI ASSISTANT FOR SERVICE BUSINESSES
Help more visitors understand the right service for them.
Turn services, processes, policies and expertise into clear guidance — even when a visitor does not yet know what to ask for.
No credit card needed. Test important questions privately before going live.
Service enquiryPrivate test
“Our team has doubled and we are losing track of IT requests. What kind of support do we need?”
Team size22 people
Support needOngoing
On-site coverAsk first
Likely next stepBusiness Support
FOLLOW-UPDo you need on-site cover, or is remote support suitable?
01 Understand the need
02 Explain the right option
03 Preserve the opportunity
PEOPLE DESCRIBE A PROBLEM, NOT YOUR SERVICE MENU
Let customers start in their own words.
Helper can connect an uncertain question to the services, scope and process you have approved — then ask what is still needed.
Ask useful follow-ups
Gather the details that change the recommendation: scope, timing, team size, location or constraints.
Explain the next step
Set realistic expectations from approved process information without overpromising what happens next.
LIKE YOUR BEST FIRST CONVERSATION
Useful before a salesperson joins.
A strong first conversation helps a visitor feel understood and gives your team a better starting point.
- Clarify the problemAsk only for details that materially change the next step.
- Recommend within scopeUse your service descriptions, boundaries and process.
- Keep the contextPass the question and answers forward when judgement is needed.
Enquiry handoffReady for team
NeedOngoing IT support
Team22 people
TimingWithin one month
Open questionOn-site cover
CONVERSATION AVAILABLEA configured handoff can give your team the prospect’s question and collected context.
TEST BEFORE CUSTOMERS SEE IT
Bring the awkward enquiries.
Try vague, incomplete and out-of-scope requests privately. Improve the knowledge and handoff rules until the response represents the business well.
Add your services
Scope, process, policies, FAQs and useful qualification guidance.
Ask real questions
Use the phrases prospects actually use, not tidy internal categories.
Review boundaries
Check the recommendation, source and situations needing a person.
Go live
Help every visitor begin a useful conversation.
A FEW GOOD QUESTIONS
Let’s clear things up.
Still deciding? Start free and test the questions that matter to your business.
Can Helper recommend a service?
It can connect a visitor’s needs to the services and selection guidance you approve, while asking for missing details that would change the recommendation.
Can it collect enquiry details?
Helper can preserve the useful context from the conversation so your team has a stronger starting point when a person takes over.
What happens with an out-of-scope request?
Define the limits and the preferred next step. Helper can explain when the available information is not enough and direct the conversation to your team.
Does this replace our sales team?
No. It gives visitors a useful first conversation and lets people focus on opportunities that need judgement, reassurance or a tailored response.
YOUR CUSTOMERS ALREADY HAVE QUESTIONS
Turn more website visits into useful conversations.
Give Helper your services and the questions prospects already ask. Test privately, refine the guidance and launch when it feels like your team.