Use the business pages, guides and product information that should represent you.
CONTROL BEFORE LAUNCH
Powerful enough to help. Controlled enough to trust.
Choose the knowledge Helper uses, test important questions privately, review the evidence and define when a person should step in.
No credit card needed. Test important questions privately before going live.
✳HelperUsing approved knowledge
Can you confirm this part is compatible with our older model?
The dimensions match, but the approved sources do not confirm the connector type. I need that detail before confirming.
Answer review: 2 sources used · 1 open detail
01 Approved sources
02 Reviewable evidence
03 Explicit handoff
CONTROL IS A WORKFLOW, NOT A CLAIM
See the answer before a customer does.
Trust comes from choosing the knowledge, testing representative questions and making the limits visible.
Try important, awkward and incomplete questions away from the live website.
Inspect the approved sources supporting an answer and improve gaps.
Clarify when Helper should ask, stop or bring in a person.
Use real questions to improve knowledge and the customer journey.
THE ANSWER REVIEW
Check more than fluent wording.
A convincing sentence is not enough. Review what the answer says, which sources support it and what remains unresolved.
- ResponseIs it useful, clear and within the intended scope?
- EvidenceDo the approved sources actually support the important claims?
- BoundaryDoes missing information lead to a question or handoff?
Answer reviewPrivate test
PX-32/180 matches the documented voltage, size, temperature and length requirements.
Specification sheetSupports answer
Compatibility tableSupports shortlist
Flange patternMissing
SAFE RESPONSEAsk for the flange detail before confirming compatibility.
WHEN A PERSON SHOULD STEP IN
Keep the opportunity and the context.
Human handoff is part of a good answer, not a failure. Preserve the question, requirements and work already done.
Missing evidence, account-specific access or specialist judgement.
The question, constraints, sources and unresolved detail stay together.
A person starts with useful context instead of an empty form.
QUESTIONS TO VERIFY FOR YOUR IMPLEMENTATION
Make data handling and operating controls explicit.
Before rollout, confirm the details that matter to your organisation and reflect only verified statements in policies and procurement material.
Which page, document, feed and integration types are approved or excluded?
What can trial users and reviewers inspect for each answer?
Which destination, fields, consent and failure path apply?
Confirm storage, processing, retention, deletion and access arrangements for your use case.
A FEW GOOD QUESTIONS
Let’s clear things up.
Still deciding? Start free and test the questions that matter to your business.
Does Helper answer from the open web?
The proposition is based on approved business knowledge. Confirm the exact source behaviour configured for your account during setup.
Can we test without showing customers?
Yes. Private testing is central to the workflow: ask realistic questions, review answers and sources, then decide when to publish.
What happens if the evidence is incomplete?
Helper can identify the missing detail, ask for clarification or preserve the conversation for a person rather than claiming unsupported certainty.
Where can we review privacy and security details?
Confirm data handling, retention, deletion, access and subprocessors for your implementation during procurement and reflect only verified statements in your published policy.
YOUR CUSTOMERS ALREADY HAVE QUESTIONS
Test the questions you cannot afford to get wrong.
Review the response, the evidence and the boundary privately. Decide when the assistant is ready for customers.