AI ASSISTANT FOR TECHNICAL PRODUCTS

Complex products deserve more than a plausible answer.

Help customers interpret specifications, compare variants and understand documented compatibility, with clear limits when the available evidence is incomplete.

No credit card needed. Test important questions privately before going live.

A buyer reviewing technical product options on a laptop. Technical guidance with limits
HelperUsing approved knowledge
Replacement for AX-420: 230 V, 32 mm, 90°C, maximum 180 mm.
PX-32/180 matches the documented requirements. The flange pattern is not confirmed, so I need that detail before calling it compatible.

Evidence: Specification · Compatibility table

01 Interpret requirements

02 Compare decisive details

03 Keep specialists in the loop

THE ANSWER SHOULD SHOW ITS WORK

Turn specialist product knowledge into useful customer conversations.

Match, reject, compare and clarify. A technical product answer is useful when every requirement is visible and unsupported compatibility stays unresolved.

“AX-420 replacement · 230 V · 32 mm · 90°C · ≤180 mm”
Voltage230 V
Connection32 mm
Temperature90°C
Length180 mm maximum
PX-32/180Documented match

All stated requirements pass.

Flange pattern is not documented for the AX-420.

WHAT HELPER DOES

Use evidence without pretending it is complete.

  • Extract each requirementPower, fit, material, environment, application and existing equipment.
  • Reject non-matchesExplain which documented constraint each alternative fails.
  • Compare remaining variantsFocus on the differences that change the decision.
  • Ask before confirmingKeep undocumented compatibility out of the claim.

TECHNICAL SALES NEEDS A CONTROLLED FOUNDATION

Know when the evidence
is not enough.

Give customers a useful route through specifications while preserving the place for specialist judgement.

01

Approved specifications

Use the product data, guides and compatibility tables the business controls.

02

Reviewable evidence

Reviewers can inspect available source support for important answers during testing.

03

Specialist handoff

Preserve the requirement, shortlist and open question when a product expert should decide.

THE RIGHT PLACE FOR A PERSON

Keep specialist judgement in the loop.

Some questions end in a confident documented match. Others need a photograph, drawing, certification detail or engineer. Helper can make that boundary clear and keep the work already done.

Product specialist handoffContext ready
Existing modelAX-420
ShortlistedPX-32/180
Open detailFlange pattern
Source basisAvailable for review

A FEW GOOD QUESTIONS

Let’s clear things up.

Still deciding? Start free and test the questions that matter to your business.

What technical data can Helper use?

Use the source types your product supports and that you approve, such as catalogue records, product pages, specification documents, guides and compatibility information.

Can it confirm product compatibility?

Only where the approved evidence supports it. When an important detail is absent, Helper should identify what is missing and ask for clarification.

Can a product specialist review the conversation?

The handoff can preserve the customer’s requirements, the documented shortlist and the unresolved detail, giving a specialist a stronger starting point.

How should we test technical answers?

Create a representative question set with expected matches, rejected products, required evidence and safe boundaries. Re-run it whenever the catalogue or answer logic materially changes.

YOUR CUSTOMERS ALREADY HAVE QUESTIONS

Bring the questions your team answers every week.

Start with representative specifications, compatibility edge cases and deliberately incomplete information.

Test your questions free